All emergency travel requests
are handled by US Airways Inventory Services. The
phone contact is: 1 888-260-7169.
This office is open 24/7 and will be handling
emergency travel requests from active and retired
employees for emergency travel regarding death or
critical illness of an immediate family member. This
will consolidate and centralize emergency travel
requests and authorizations and will hopefully allow
for smoother and more efficient handling of these
situations.
Emergency requests can be
made within 48 hours of travel. If you are the
employee, please have your immediate supervisor or
manager or administrative department contact Inventory
Services to request your travel. Please be sure to
provide them with all the following information to
expedite the request:
EMPLOYEE
NAME
ID NUMBER
TITLE
DATE OF HIRE
FAMILY MEMBERS TRAVELING
ROUTING WITH DATES AND FLIGHTS – preferred airline if
other than US
NATURE OF EMERGENCY
US Airways and
most other carriers will authorize free or
reduced-rate travel to employees and their eligible
family members (those family members listed on the ETC
profile only) traveling due to the death or critical
illness of an immediate family member.
An emergency is
defined as the death or critical illness of the
following people:
Employee
Spouse/partner
Employee’s children
Children of spouse/partner
Parents of employee
Parents of spouse/partner
Brother or sister of employee
Brother or sister of spouse/partner
Children in law of employee
Children in law of spouse/partner
Grandparents of employee
Grandparents of spouse/partner
Grandchildren of employee, spouse/partner
